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DavidLo_3342195's avatar
DavidLo_3342195
SMARTY Rookie
16-07-2025

Temporary phone number problem

I transferred my old number over to Smarty months ago but when I messaged my son the temporary number appears and when he replies I do not receive his messages. I am not particularly tech savvy.

 

 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    17-07-2025

    DavidLo_3342195 A network reset (in Settings on phone) should sort it. The phone is 'remembering' the first number allocated to the sim and needs a nudge to change it.