Forum Discussion
SarahBill_57542
02-02-2023SMARTY Pioneer
Taken money but suspended my account
Hi - apologies if this is in the wrong place My phones renew every month on the 2nd and both payments were taken as usual but for my main phone payment has been taken and put as a credit instead of...
MSF
03-02-2023SMARTY Guru
I think the best way to deal with this problem will be to have a webchat with support. They can look into your account to see what happened, whereas we forumites cannot do that.