Forum Discussion
ShafiqH_3498239
30-07-2025SMARTY Pioneer
Smarty SIM wont work on EE Broadband.
I have an unlocked EE 4GEE Wifi Mini - Works fine with a EE Sim - When I replace it with a Smarty SIM comes with no internet access.
Will Smarty refund and take the SIM back?
1 Reply
- MSFSMARTY Guru30-07-2025
ShafiqH_3498239 Looks like the device may not actually be unlocked.
You can get a refund in the first 14 days and only pay for what you use; https://help.smarty.co.uk/en/articles/4262399-14-day-money-back-guarantee