Forum Discussion
SMARTY SIM in Australian Iphone not working
Assuming the Australian iPhone isn't network locked (I believe most Australian phones aren't, with the exception of those bought on a prepaid plan), and assuming you have added some additional credit to your Smarty account, where specifically did you purchase the Australian iPhone?
I ask as, from what I've read, some of the Australian networks are now blocking phones from connecting to their networks that weren't purchased direct from them.
Here's a video explaining the chaotic situation over there.
Has anyone got to the bottom of this yet?
I shall be in Australia for 3 months next year, and can't afford not to have 2FA working correctly on my UK sim.
ShaneOMZ Nothing seen to date (other than people having the same problem only in Australia).
It is linked to their governmental decision.
Although it doesn't help with 2FA, an Esim certainly leaves you with a level of connection.
Having googled this again yesterday, it seems that the majority of UK users having problems roaming in Australia since the 3G switch-off are smarty users, but also there have been few reports of this problem since March.
What is not clear is whether this is 100% a Smarty problem (i.e. no Smarty users with any kind of 'phone can get their Smarty sim working in Australia), or whether it is a combination of 'phone type/age and Smarty. As I reported earlier my Smarty sim fitted in my iPhone 12 wouldn't work in Australia but my wife's O2 sim fitted in her same-age iPhone worked fine.
It would be good to hear from any Smarty users that have successfully used their Smarty sims in Australia in 2025, with info on the phones used..
