I was with virgin then they merge or switch me to O2 and both these was kind of slow, lots of buffering watching videos. now I’ve tried this smarty out to see what this is like, I no they use three but this is the same to much buffering. at my house I’m getting max of 10mbps but just 2 mins drive down the road I’m getting over 100mbps it’s just I need better service at my house, wifi is also a bit crap (sky) and always used mobile date. my post code is S667HA and now thinking of trying EE

DeanJef_2206762,I've just checked the 3UK site for your postcode, and all seems to be ok, with 4G coverage being good. This type of data may not be totally up to date.What would be better would be using the "Mast data" app, which will provide you up-to-date signal strength at the time of use (for your SIM). It would also give you data for other networks in your area and where the signal is strong or not.It is always worth checking not only network coverage, but also the signal strength before making the leap to a different network. It usually saves a lot of hassle, expense and disappointment.

Smarty isn’t “iffy” for everyone one though, it may well be iffy for you at home, but that doesn’t mean it’s “iffy” for everyone, you are making a sweeping assumption !For me, it’s great, as you can see.If you experienced trouble with Three in the past, I am surprised you switched to Three, the parent network of Smarty.Whichever network you switch to, make sure you check out the coverage before hand, otherwise, you could experience a repeat of the issues which you currently are.

JJP2,I'm getting similar download rates to you JJP, with upload speeds from 20 to low 30s Mbps, and I knew I'd get this sort of speed and good to excellent signal strength before I started with Smarty.

DeanJef_2206762 To be fair, if the device wasn't great for you on 3 network, it was never likely to be better on Smarty as it uses that network.I think it's one of those things that proves a service is only good if it works for you. As you have seen, there are obviously a lot of people who either find speeds great or else are not especially bothered about speed of data as long as they can make and receive calls/texts. Sorry it hs not worked out for you.

You cannot just “expect technology to be better”, onus is users to check and make sure the coverage you would get meets your requirements. At least with Smarty, it’s only a thirty day plan, so you can quickly switch.

Slow internet | SMARTY Community

18 Replies

Strandloper
SMARTY Motivator
03-08-2023
DeanJef_2206762,
I've just checked the 3UK site for your postcode, and all seems to be ok, with 4G coverage being good. This type of data may not be totally up to date.
What would be better would be using the "Mast data" app, which will provide you up-to-date signal strength at the time of use (for your SIM). It would also give you data for other networks in your area and where the signal is strong or not.
It is always worth checking not only network coverage, but also the signal strength before making the leap to a different network. It usually saves a lot of hassle, expense and disappointment.
- DeanJef_2206762
  SMARTY Pioneer
  03-08-2023
  Thanks but not even going to bother, I’ve just written a nice long message for it to come up with a box asking me to complete a survey and lost My message 🤦🏻‍♂️ I’m getting 0.38 Mbps and 0.05 Mbps
  - Strandloper
    SMARTY Motivator
    03-08-2023
    DeanJef_2206762,
    Thanks for giving up on yourself.
    I've taken the time to give good advice, it's no skin off my nose if you don't want to do things for yourself.
    Good luck.
tonychi_2539068
SMARTY Pioneer
27-02-2024
I have a Netgear nighthawk router. With Smarty sim I get a measly 5 mbps download speeds!! Just got an EE mobile router via BT and I get anything up to 70mbps!!!! Anyone know why this should be?
- MSF
  SMARTY Guru
  28-02-2024
  tonychi_2539068 I have replied on your other post.

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Slow internet

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