Forum Discussion
JoshuaF_2642670
07-04-2024SMARTY Pioneer
Slow internet speed
Hi guys I just switched to Smarty as the £20 a month for unlimited data sounded like a no-brainer. Now I'm starting to think it's more of a yes-brainer. I'm on my 3rd day with smarty and 90% of the t...
MSF
07-04-2024SMARTY Guru
JoshuaF_2642670 I can't see why you shouldn't be able to get a refund. See here: https://help.smarty.co.uk/en/articles/7022336-leaving-smarty-right-to-refund
I'm assuming that you have done a Network Status Check to see if there is any local mast problem.
It may just be that there is in fact no decent signal in your area unfortunately.