Forum Discussion

Stephen_1991419's avatar
Stephen_1991419
SMARTY Pioneer
24-01-2025

Simcard old number

When will my old number come through 

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    24-01-2025

    Stephen_1991419 From where? What did the email say when you entered your PAC code?

    • Stephen_1991419's avatar
      Stephen_1991419
      SMARTY Pioneer
      24-01-2025

      I did it yesterday but still not gone through i phoned my old provider my acount is closed does it take time to get switched over

      • MSF's avatar
        MSF
        SMARTY Guru
        24-01-2025

        Stephen_1991419 If you order before 5pm (ish) then it should go through by end of business on following working day.

        Check your account dashboard and you should see if your number changes.