Forum Discussion

PheonaL_2290897's avatar
PheonaL_2290897
SMARTY Rookie
27-09-2023

Sim won't work in basic phone

I have a basic handset, with no Internet connection (think original Nokia style). I have got a smarty sim and it won't recognise it. So I got a new basic phone - still won't recognise it. I've ordered a new sim... same problem.  Does anyone know why it won't work? The phones are unlocked.

5 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    27-09-2023

    Your phone would need to be at least 3G capable to work with a SMARTY SIM PheonaL_2290897.

    And from 2025 onwards, your phone would need to be at least 4G capable.

    Perhaps some basic handsets don't have 3G capability.

  • leedorney's avatar
    leedorney
    SMARTY Teamster
    27-09-2023

    What phone do you have, is it 3g or have 4g also ?

  • lukefow_2236187's avatar
    lukefow_2236187
    SMARTY Commentator
    27-09-2023

    old basic phones normally use 2G, smarty, which runs on the three network does not have 2G because three has never had a 2G network