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Skirman_2815014's avatar
Skirman_2815014
SMARTY Rookie
17-07-2024

Sim card just stopped working. Showing “No SIM”

Hello, I been using my sim card for 2 weeks now, everything was smooth. Today it just stopped working out of the blue. My phone shows “No SIM” in settings. Other sim cards work on my phone (just checked). I’m using iPhone 14 pro max. Any help?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    17-07-2024

    Skirman_2815014  If your phone doesn't recognise that there is a sim in it, perhaps it is broken. Does the sim work in another phone? Does your account show it as active, with a smarty plan?

    You can report it lost/stolen via your account and will receive a replacement that will need activating; your account may be temporarily suspended for security.