Forum Discussion
SIM Card activated but no data
Hi.
I've just signed up for the smarty unlimited data/calls/text 1 month plan.
I've received an email and text saying it's activated and my phone says I'm on the smarty network and I have a full...
Hi there. I get the impression you've already done this but make sure you reboot your phone if it's unhappy after activation but my hunch is that your APN settings might not have auto updated and that's upset your phone. Sometimes things don't auto update with MVNOs (Smarty is a virtual network on 3.)
Take a look at:
https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty
Let us know how you get on.
Seems a little strange their giffgaff SIM card auto-updated okay, with giffgaff being another MVNO (giffgaff being a virtual network on O2's UK network).
🤔
