Forum Discussion
SIM APN Problem?
I have a sim which I've just moved from a Glocalme Numen, dumped because the battery swelled, into a new Glocalme MeowGo G50 Max. It's worked fine in the Numen for a few years. I'm now not getting internet access. The device is connecting and I can see that the sim is there and the signal is fine. It loaded APN settings for 3, which I assume came automatically or what was used in the previous device, it loads with an APN type of dun but it won't accept that saying "Carrier does not allow adding APNs of type mms, dun, etc." so I tried to set the APN using the Smarty recommended settings of Internet+MMS which it accepts but them but still no luck.
2 Replies
GarethM_1130765 Make sure your phone is set to at least 4G. If your phone is dual-SIM, make sure the selected SIM for mobile data is the SMARTY one.
In this help article (Using the internet after you've joined SMARTY | SMARTY Help Centre), under Google Pixel, Nokia and Sony Xperia, it says to leave it blank. My phone's default APN type that it got from the carrier is "default,supl,mms,xcap", so you can try that if leaving it blank does not work.
GarethM_1130765 I admit to not being a real techie, but shouldn't the APN be mob.asm.net ?
If you need further support, you may need a web chat with Smarty Support - http://www.smarty.co.uk/contact
