Forum Discussion

Yusuf92Ali's avatar
Yusuf92Ali
SMARTY Pioneer
07-05-2026

Serious Network Issue

From yesterday, smarty network is not available in my area, My postcode is B12 9A. But in another side of B12 area, network is available. Can you see the issue and get it solved immediately?

4 Replies

  • Yusuf92Ali's avatar
    Yusuf92Ali
    SMARTY Pioneer
    07-05-2026

    Postcode: B12 9AE

    • MSF's avatar
      MSF
      SMARTY Guru
      07-05-2026

      Yusuf92Ali​  That's interesting because the Network Status checker says no problems: in that postcode 

      https://smarty.co.uk/network-status-checker 

      We cannot do anything as we are customers like you - members of the Community Forum.

      You'll need a web chat with Smarty Support to sort this.

      • Yusuf92Ali's avatar
        Yusuf92Ali
        SMARTY Pioneer
        07-05-2026

        Yes, I wrote the text being at another side of my residence using the Smarty Network. Just now it started to work at my postcode. šŸ˜