Forum Discussion
Roaming
New to Smarty and despite changing the APN MMS , was unable to get roaming in Spain. On returning to uk I realised that I had a space between mob.asm.net so it read mob. asm.net
Unable to get a satisfactory answer from any Smarty technician as thru don’t seem to understand my query, are there any members out there who could give me a finite answer… yes it would make roaming impossible if the space was there or that it would make no difference
Thanks
amandaH_2354368 You DEFINITELY need it input correctly for roaming to work.
I have roamed in EU on a number of occasions successfully. You only need to change that APN once and then leave it.
Here is the article that explains clearly: https://help.smarty.co.uk/en/articles/2090500-roaming-and-international?_gl=1*10um5kw*_ga*OTk5NjkyODY3LjE3MDE5NjY1NDU.*_ga_D8LNLN41LX*MTcwMzg1ODY5MC4xMDIuMS4xNzAzODU4ODcxLjAuMC4w
1 Reply
amandaH_2354368 You DEFINITELY need it input correctly for roaming to work.
I have roamed in EU on a number of occasions successfully. You only need to change that APN once and then leave it.
Here is the article that explains clearly: https://help.smarty.co.uk/en/articles/2090500-roaming-and-international?_gl=1*10um5kw*_ga*OTk5NjkyODY3LjE3MDE5NjY1NDU.*_ga_D8LNLN41LX*MTcwMzg1ODY5MC4xMDIuMS4xNzAzODU4ODcxLjAuMC4w
