Forum Discussion

Jennife_2109838's avatar
Jennife_2109838
SMARTY Pioneer
14-06-2023

Roaming with netgear nighthawk M1

I’ve put a new smarty sim into a netgear nighthawk M1 which I want to use abroad in the eu. I’ve put in the APN  settings but the device is showing that roaming is off. Any ideas how to deal with this? Thanks

6 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-06-2023

    Jennife_2109838  Correct me if I'm wrong, but you are in the UK, correct? In that case, you are not roaming now as the sim if linked to Smarty network.

    ....Or have I misunderstood?

    • Jennife_2109838's avatar
      Jennife_2109838
      SMARTY Pioneer
      15-06-2023

      Yes I’m in the UK. However I want to use the mobile router when I’m on holiday and want to ensure that roaming is on. I don’t want to find out it isn’t working once I leave the uk

      • MSF's avatar
        MSF
        SMARTY Guru
        15-06-2023

        Jennife_2109838  another alternative ....... can you simply tether a device e.g. laptop to the phone rather than take a router? I say that because you can see mobile data options on the phone settings area normally (At least, you can on an iPhone - not familiar with Android).

        My iPhone is left with Mobile Data Options set to Roaming On and I would only change that if going to a non EU country where there are costs involved (assuming I have credit on my account, of course)

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    14-06-2023

    1, Make sure you have an activated SIM card, and have bought a plan, which itself has been activated, using your dashboard.

    2, Make sure the APN is 'mob.asm.net'

    3, If still no connection, then check the Nighthawk's manual, or contact their technical support team 

  • GordonBr_580044's avatar
    GordonBr_580044
    SMARTY Pioneer
    13-07-2025

    I have a netgear nighthawk M6. What are the settings I need to apply when setting up APN? I have filled in as per the help guide on the website but I don’t have details on what to add for PDP and PDP Routing?