Revert

Hey AlisonT_1728722,

If you have accidently purchased an account you do not need our customer care team can assist you here https://smarty.co.uk/contact available daily from 8am – 8pm.

AlisonT_1728722 This is not at all clear.

To move your account (I assume that you mean your mobile number) to EE, you would need to request a PAC code and then give it to EE and they would request the transfer from Smarty to EE,

If you explain some more, we may be able to give some form of help (even if it is only to refer you to smarty Support Team)