Forum Discussion
Ranikora_3577
12-04-2024SMARTY Pioneer
Replacement SIM Question
Having ported my number to Smarty several months ago, my phone was still recording my number as that of the Smarty SIM not my successfully ported number. Previously when this has happened with othe...
MSF
12-04-2024SMARTY Guru
Ranikora_3577 Does your dashboard now show the correct number and also does your phone show the correct number in settings? Those are the important criteria.
If all is well there, there is no need to port a number as it has already been done. I'm not sure how you could port a number because you would not have a valid PAC from the previous provider.
Phones frequently seem to 'remember' the original number of the sim before porting. A number of contributors have been able to manually change that in Settings. (I know it works for iPhone with a tweak to iMessage and FaceTime, but not sure if it works with Adenoid phones! 😂)
- MSF12-04-2024SMARTY Guru
Ranikora_3577 May also be worth a web chat so that Support Team can check your account at their end.