Forum Discussion

IreneHu_2274698

SMARTY Pioneer

04-02-2024

Solved

Reactive my account

I put my on account on hold as I misplaced my phone but I have found it and wish to reactivate my account

MSF
04-02-2025
AndrewS_918831 I replied on your other post. https://smarty.co.uk/contact

4 Replies

Rebekah_150
Team SMARTY
05-02-2025
Hi IreneHu_2274698,

If you still need to re-activate your account, you should be able to do this by logging in here https://smarty.co.uk/login and making a payment.
MSF
SMARTY Guru
05-02-2024
IreneHu_2274698 As forum members like you, we have no access to accounts. You need a web chat with Support Team to get that issue sorted.
- AndrewS_918831
  SMARTY Rookie
  04-02-2025
  same issue here but struggling to find a link for webchat, the link in the email sends me to FAQ page, nothing to activate speaking with a person. Need help to find it urgently please
  - MSF
    SMARTY Guru
    04-02-2025
    AndrewS_918831 I replied on your other post. https://smarty.co.uk/contact