Forum Discussion
wifi is slow
For professional content creation, perhaps using a land-based broadband service might be faster and more reliable than wireless solutions, ConnorN_2391708.
It's not that man , I do pay for a promised 20mbps. On my data plan so it is a responsibility for customers to have an average speed when used this is contact based and I don't see a fulfilment, all I need is 2-3 mbps to work on my YouTube fine does streaming and games and I've had that kind of set up before but this is the first time in my experience where I'm getting kps and it's not just down to who owns the network where Three might run the wifi there should be a case of my customers are nor getting the Contracted speed we promised to provide such as the unlimited, I would love some team work here cuz if I choose smarty it's £10 cheaper than BT I'd rather pay for the extra and move on but if you want to have happy supportive customers deliver on the contract or I'll just leave and give a bad review it's not like smarty is major big time choice of the consumer .
1. No data speed is totally guaranteed.
2. Please read T&C's 4.6 & 4.7 regarding what is 'contracted'
3. As already mentioned, smarty do not deal with commercial customers.
4.It is bound to be a problem promising your own customers something over which you do not have direct control.
