Forum Discussion
MarkT_645237
06-07-2026SMARTY Pioneer
Very recently closed account / lost number
Hello and sorry for bothering you, I made a mistake and thought I still had some of the 40 days left to keep my account open. I realised a couple of days later after it was closed that I was wrong. ...
MSF
06-07-2026SMARTY Guru
MarkT_645237 After 180 days of inactivity, you usually get the 40 day warning email/text and, from what you say, that seems to have happened.
To test if your sim is still active with that number, could you get someone to ring it? That will test if it has not been deactivated. If you have written to Smarty, there isn't much else you can do - other than try to purchase a plan and see if it is accepted.