Forum Discussion
very poor signel
RogerBa_3076950 Have you checked Network Status for your postcode?
There may be a mast problem or congestion.
Hi, Have checked network status shows no problems have had this problem all week number was ported over last Friday signal has been poor since then have checked settings WiFi calling is on, Preferred network shows 4g/ 3g auto
RogerBa_3076950 Is your phone definitely compatible with Smarty's version of VoLTE? Did it work perfectly before the port?
Have checked phone for compatiblity its ok Motorola G14 3 months old worked perfectlty on my old phone network
RogerBa_3076950 Just because it works on old network is unfortunately not a guarantee that it will work on Smarty.
It appears that networks use different protocols for VoLTE; now that 3G has been turned off and phones need to use the 4G signal, this has become an issue for some.
