Forum Discussion
Solved
Second week of No Connection
I know that this current problem is out of the hands of Smarty directly as it an issue with just one transmitting mast in west Cumbria and that Three is doing their best to gain access to the mast wh...
Well it's been a stressful 40 days since contractors accidentally sliced through the supply cable for Albion Square transmitter mast but finally normal service has resumed.
I have submitted a further (and hopefully final) claim for compensation.
EricHaw_2255501 How much did the original plan cost and did you lose the whole month?
The plan is £20 a month. As below the service has been down for 40 days. I must have been connecting to another mast as occasionally, I got a very slow service with drop outs. But because I showed usage they wouldn't refund fully.
@EricHaw_2255501 That does at least explain it then.
