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Says £6 a month, yet offer was 5GB for £5 for 15 months?
Hi all I joined SMARTY recently on the "5GB for £5" promotion. If I log into my Dashboard, it says on the main screen: £5 £6 per month 14 months remaining I would assume therefore the offer shou...
Thanks for the replies.
I e-mailed team@smarty.co.uk and they have since fixed this issue on my account: I've been refunded £1 for this-month, and all screens on the website and mobile-app do now show £5 a month going-forwards, not £6.
I'd suggest anyone who signed-up for the "5GB-for-£5-for-15-months" offer check they are actually getting it; if not, contact the team and ask: "so... can I actually get the offer I signed-up for?" 🙃
As MSF says. I’ve been with Smarty for a few months and had two issues with what my account was showing. Each time I emailed and 24 hours later it was sorted.
