Forum Discussion
QUERY on ROLLING CONTRACTS
Hi,
I hope your Sunday is treating you well.
With Smarty you are always free to cancel. It's the beauty of having no fixed contracts. It sounds like you may have been on a promotional offer. Typically, unless extended, promotional offers with Smarty are valid for 15 months. This does not mean you have to stay for 15 months - it means your extra data, or your discount, is valid for that amount of time. Note this is just an example, as most offers I've seen are 15 months, but some offers may be different timeframes.
You can visit your Smarty Dashboard on the Smarty website to see how long you have left on your current offer, too. If you're on an offer, you should see a white tag that says "SPECIAL OFFER", then "offer, [number of] months remaining"
Don't forget you can change your plan at any time. You can do this on the Smarty website via your dashboard or on the Smarty app. Seen a Smarty offer elsewhere? It doesn't hurt to ask. You can contact Smarty to discuss your options.
Please note I don't work for Smarty, I just like to help fellow Smarty customers out here. Best of luck with your Smarty plan - have a lovely week ahead! :)
Hi,
I hope your Sunday is treating you well.
With Smarty you are always free to cancel. It's the beauty of having no fixed contracts. It sounds like you may have been on a promotional offer. Typically, unless extended, promotional offers with Smarty are valid for 15 months. This does not mean you have to stay for 15 months - it means your extra data, or your discount, is valid for that amount of time. Note this is just an example, as most offers I've seen are 15 months, but some offers may be different timeframes.
You can visit your Smarty Dashboard on the Smarty website to see how long you have left on your current offer, too. If you're on an offer, you should see a white tag that says "SPECIAL OFFER", then "offer, [number of] months remaining"
Don't forget you can change your plan at any time. You can do this on the Smarty website via your dashboard or on the Smarty app. Seen a Smarty offer elsewhere? It doesn't hurt to ask. You can contact Smarty to discuss your options.
Please note I don't work for Smarty, I just like to help fellow Smarty customers out here. Best of luck with your Smarty plan - have a lovely week ahead! :)
