Forum Discussion
Port in only partically successful
I'm at a loss for what to do now. I requested a PAC from my former mobile phone operator on 11th October and ordered a Smarty SIM, creating a new account on the same day, giving my PAC. I selecte...
Hey, I am sorry this has happened, Porting can take until 5 PM so that may be why they have asked you to wait, If the chat team have not gotten back to you please ask them to @ me and I will take a look
That was all yesterday. It's still not worked and we're on day 2 now.
I don't want to lose my number.
If a number has gotten stuck while porting there are a few things that we can try to have it resolved and our chat team will advise the next best steps, but your number will not be lost, we will do everything we are able to have this resolved as quickly as possible, we appreciate your cooperation and patience's.
