Forum Discussion
ErrolWa_2100598
27-06-2023SMARTY Maverick
Orr in to Smarty issue
On Thursday morning of last week 22 June I activated my Smarty sim and initiated the number transfer from Vodafone to Smarty. The port in to Smarty has not been completed and yesterday Vodafone confi...
MSF
27-06-2023SMARTY Guru
ErrolWa_2100598 In addition to what Rebekah_150 says, have you checked that your ported in number appears in the phone settings as My Number?
The fact that you can send texts and make calls does show that the sim works, but I wonder if the phone now does not recognise your ported in number and only 'knows' the randomly allocated number given to you when you activated the sim.
ErrolWa_2100598
27-06-2023SMARTY Maverick
Hi MSF,
Yes the Smarty sim works, and I can phone out and text out and the receiver sees my old number /contact name.
If people call my old number though they receive a recorded message that the the phone number they’ve dialled is incorrect or not in service. My smarty dashboard also still shows the randomly allocated number I was assigned.