Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
23-01-2025

[Network Issue] Service Update - Resolved

[UPDATE] Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full...
Network
EmmaKell_135322's avatar
EmmaKell_135322
SMARTY Pioneer
24-01-2025

Do we have an update please? This is so dangerous especially when you have kids. Schools have no way of contacting you if calls aren’t connecting!!!

Jan's avatar
Jan
SMARTY Maverick
23-01-2025

As a fairly new smarty user via the 3 network, I am wondering is this ongoing network problem down to the merger with Vodafone which is to begin the 1st half of 2025.

  • MSF's avatar
    MSF
    SMARTY Guru
    24-01-2025

    Jan Extremely unlikely as merger has not fully taken place yet.