Forum Discussion
YulianK
23-01-2025SMARTY Community Manager
[Network Issue] Service Update - Resolved
[UPDATE]
Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full...
EmmaKell_135322
24-01-2025SMARTY Pioneer
Do we have an update please? This is so dangerous especially when you have kids. Schools have no way of contacting you if calls aren’t connecting!!!
EthanielUK
23-01-2025SMARTY Maverick
I have been in chat for four hours waiting for someone to reply as to what the hell is going on with my service. Most importantly
Why havent we been told about the weather warning thats meant to pop up on our phones?
i have been disconnected since 1pm roughly so what are you going to do about this.
- JohnKin_180382423-01-2025SMARTY Pioneer
Doubt it weather related sounds like cop out to me first time this has happened to , , has some rookie engineerine mest up?
- JohnKin_180382423-01-2025SMARTY Pioneer
Not been able to phone anyone or network since earlier today no voimail but can use hotspot I don't watch terrestrial Freeview it sucks for most part ,my concern is my 82 blind mother who I can't contact , text seem to get through but not had any reply it's so frustrating, when will it be fixed?