Forum Discussion
Loss of connection during phone calls
During a phone conversation, we seem to lose connection for around 20 to 30 seconds so we are not able to hear each other then the connection comes back again, its very frustrating and its happening ...
If it's just started today, and only affects calls to O2 and Vodafone, it could be a network routing issue Brooker88.
Have you reported your issue to the support team using web chat at https://smarty.co.uk/contact/?
The team work from 8am - 8pm daily, and can take a look at your SMARTY account.
Chalkychap wrote:If it's just started today, and only affects calls to O2 and Vodafone, it could be a network routing issue Brooker88.
Have you reported your issue to the support team using web chat at https://smarty.co.uk/contact/?
The team work from 8am - 8pm daily, and can take a look at your SMARTY account.
No I haven't. I will contact them. Thanks
