Forum Discussion
Marmalade
09-04-2025SMARTY Maverick
Incoming calls go to Voicemail following port
Hi - i successfully ported my number to Smarty today. Outgoing calls show my number correctly, but incoming calls go to Voicemail at the callers end.
- 09-04-2025
All is working ok now. Think that the port was not fully complete even though Smarty email 5 hrs ago said it was.
Thanks everyone for your help.
Marmalade
09-04-2025SMARTY Maverick
I have now restarted the phone and checked Call Forwarding is set to None. The Voicemail that the caller hears is from their network not Smarty. Incoming texts are also failing.
SmartyTrousers
09-04-2025SMARTY Centurion
Marmalade And is that the network you have moved from?
- Marmalade09-04-2025SMARTY Maverick
That's difficult to say. I tried from a Giffgaff phone but that was also my previous provider. That was the only phone I had