Forum Discussion
Esim and Smarty SIM together
Thanks again. I decided to try again. Turned off the phone, put the Smarty SIM in and it worked without wanting to deactivate my esim. I can only think that previously the SIM wasn't activated. I was using it in an old Galaxy phone until I could sort it and therefore had to activate it. When I tried again in my S23 the SIM is now activated and worked. That is the only explanation I can think of for it now working at the second attempt without issue. Thanks again for your help
Thanks for your reply. The only SIM in the phone at the moment is the EE esim. I am reluctant to activate the Smarty SIM in my S23 as the phone tells me that it will deactivate the esim as soon as I activate the Smarty SIM. You are right in saying that the S23 should be able to accept a physical SIM as well as the esim so I can only assume that it doesn't like the Smarty SIM for some reason. I'll try and borrow one and try that.
You CAN activate the Smarty physical SIM, even if it does deactivate the eSIM from EE, as the eSIM will only be deactivated, NOT deleted.
Then, when you have activated the Smarty physical SIM, you just need to re-activate the eSIM from EE, which will mean you have both the Smarty physical SIM and eSIM from EE active simultaneously.
Thanks again. I decided to try again. Turned off the phone, put the Smarty SIM in and it worked without wanting to deactivate my esim. I can only think that previously the SIM wasn't activated. I was using it in an old Galaxy phone until I could sort it and therefore had to activate it. When I tried again in my S23 the SIM is now activated and worked. That is the only explanation I can think of for it now working at the second attempt without issue. Thanks again for your help
