Forum Discussion

Bashayr_1511077

SMARTY Pioneer

25-09-2023

Solved

Contact number

I need a smarty contact number I want to call you as soon as possible

Strandloper
25-09-2023
Bashayr_1511077,
Welcome to the Smartys Users Forum.
We are customers/Users just like you.
Just so you know, Smarty DO NOT have a customer hotline/phone number. There are only two ways to contact them.
The best point of contact is through Webchat, otherwise it's a case of sending an email.
You can get these details through the help articles created by Smarty.
Rebekah_150
22-11-2024
Hey LynnCar_2446161

As a digital first network we do not have an customer servicer call centre but here are all the ways to get in touch https://smarty.co.uk/contact.

MattBan_3211365

SMARTY Pioneer

01-03-2025

Just bought a SIM then payed by card now I have to wait for another SIM why can't I activate this one

Rebekah_150
Team SMARTY
06-03-2025
Hi MattBan_3211365,

You may have accidentally purchased a new SIM rather than activating I recommend talking to our customer care team, they can check this https://smarty.co.uk/contact available daily from 8am – 8pm.