Forum Discussion
Changing my phone number
Handy51 'I don't feel one has to give a reason, that would be a privacy thing for me' - Why do you believe that a network should change the number of any customer who requests it, possibly on a whim, without good reason?
JJP2 has given you another solution which I think will work - but quite a kerfuffle. You could also simply not buy a new plan on existing sim and activate a new one (with its new random number) next month.
I don't see too many other solutions being offered here and members of the forum have had two months to come up with something if I had missed the obvious.
Well, in the end, I took my existing plan down from £12 100gb down to £6 4gb for the renewal this weekend so I still have the capacity to call, text and a wee bit of data to get me through the next few days, then I took out a totally new plan and account on my original £12 100gb deal. Simply because I could at least save six quid. Also, in my experience, the task of changing one's number can be gargantuan when one considers both social and bills, banking, yadda yadda, so it's easier to do it over a few days, and if the cost of that is only 6 quid then I don't mind. In other words I have changed my position, some folks may like it instantaneous, but like I say, some of us have a lot to change.
Handy51 I'm pleased that it has worked out for you with the required end result.
I still think that it would have been worth a web chat with Support Team to see if they would assist. I'm sure that many customers have issues like being harassed etc and, although I have no direct experience, I'm sure you could get a sympathetic ear without giving a load of personal info. It would also have saved you opening another account etc.
In the end, all's well that ends well 👍
