Forum Discussion
cancel data sim
My mobile phone sim arrived & working fine. my data sim for my router i need to cancel that just now. The £18 has been taken from my account,so can this be returned to me,thank you.
jamesbi_3142579 Yes, that's what I understood from your post. So when you ask for a refund, it's for a sim that you paid for but have not activated - have you made that clear and also are you within 14 days as that is an automatic cooling off period?
I could not make this any clearer for a child to understand time will be running low on any cooling off period but maybe that`s how they operate taking our money.😫
