Forum Discussion

ben1's avatar
ben1
SMARTY Maverick
04-07-2024
Solved

Being asked if i want to keep new smarty number or transfer old number after 9 months

I don't want to select wrong option and lose my number but I need to select an option and confirm choice to get rid of this question on my dashboard.  I've been with SMARTY since September 2023. I m...
  • MSF's avatar
    05-07-2024

    ben1  It does sound like a glitch.

    As we are community forum members like you, we cannot access accounts.

    I think that you need to web chat with Smarty Support and explain very clearly that you are happy with the number on your sim and have already ported in a number when you joined. I've just checked and my dashboard does not contain any such box.