Forum Discussion
Atrocious signal
Hey, Thank you for sharing this with us.
SMARTY is genuinely sorry to hear that you are experiencing network issues. We recognise how frustrating this can be, as we understand the significance of having a reliable connection, especially in today's world. Since this is a public community forum, there are limitations to what we can do. To investigate further, we would need to adhere to Data Protection regulations. I would advise contacting customer support: www.smarty.co.uk/contact/
Explain your situation to them, and they will look at ways to potentially enhance the network for you. If you'd like, you can also ask the representative you speak with to mention my name (Linsey), and I'll be more than happy to take a closer look. 😀
Linsey - Customer Excellence Team
Thank you. I have had a very long chat session this afternoon but nothing yet resolved. I wil try your suggested contact route.