Forum Discussion
Patrick_3152374
02-04-2026SMARTY Pioneer
PUK
Hi, some how my phone now locked and it’s asking for a PUK number, as a I don’t have the card that the sim came with, how do I now get the number.
5 Replies
- Patrick_3152374SMARTY Pioneer04-04-2026
The phone is “dead”, phone shows “unusable sim” and “not registered on network “. I have left messages for a replacement SIM card, hope that makes sense.
- MSFSMARTY Guru04-04-2026
Patrick_3152374 The advice remains that you will unfortunately need a web chat to get it sorted.
- Patrick_3152374SMARTY Pioneer04-04-2026
Thanks for the reply, the sim Card is now locked and I’m unable to use the phone, i think the only solution is a new SIM card.
- MSFSMARTY Guru04-04-2026
Patrick_3152374 What happened when you followed the advice in the article that I signposted you to?
- MSFSMARTY Guru03-04-2026