Forum Discussion
GraemeR
09-03-2025SMARTY Pioneer
Protecting against SIM swap fraud
There are numerous instances these days of SIM Swap fraud. In addition to setting a PIN code to unlock the SIM card, what else can we do to prevent scammers from persuading SMARTY that a SIM has bee...
MSF
10-08-2025SMARTY Guru
CharlyA_1208171 But surely the scumbags would need to have accessed your account with your email and password before they could request a replacement sim. It would then be sent to your registered address.
CharlyA_1208171
11-08-2025SMARTY Pioneer
From a security view point (I've worked in IT and systems security for decades) it is wise to have multiple layers. Look at it this way, we know that sometimes people's emails are compromised, so Smarty relying on emails not being compromised as the base of the security of the SIM is a risk.