Forum Discussion

MartinD_2603186's avatar
MartinD_2603186
SMARTY Pioneer
31-05-2024

Phoning Ireland doesn’t work?

Help? 

4 Replies

  • Muneesh_2563495's avatar
    Muneesh_2563495
    SMARTY Pioneer
    05-06-2024

    Voxi allow calls to ireland

    • JJP2RidesAgain's avatar
      JJP2RidesAgain
      SMARTY Centurion
      05-06-2024

      Yes, if its northern ireland, which is part of the UK, both Smarty and Voxi include calls to northern ireland in their plans, as will all UK networks of course, due to northern ireland being part of the UK.

      If you are calling the Republic of Ireland, with both Voxi and Smarty, that's an international call, so credit or add ons must be used. Again, this will of course be the same with all UK networks. 

  • MSF's avatar
    MSF
    SMARTY Guru
    31-05-2024

    MartinD_2603186

    Calling outside the UK to a non-Uk number is an INTERNATIONAL call and is therefore not included within your Smarty plan.

    You will need credit to pay for such a call - prices are given in the Price Guide on the smarty web site.

    The better option, if possible, is as @JJP2RidesAgain  advises.

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    31-05-2024

    No, it won’t UNLESS you buy an add on, as phoning the Republic of Ireland is an international call.

    You could always use WhatsApp, which uses data, so the call would be free, but both you and the person you are calling would need WhatsApp installed on your phones.

    See here :

    https://help.smarty.co.uk/en/articles/982374-our-add-ons