Forum Discussion

Dominik_1456954's avatar
Dominik_1456954
SMARTY Pioneer
10-08-2024

Paid

Yesterday I paid by mistake. I wanted to pay extra for extra internet data in the EU, and I paid for data that I already have unlimited in the UK. Will it be possible to transfer this money to an account outside the plan, or will it be lost

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    10-08-2024

    Dominik_1456954  We re forum members like you and not Smarty staff.

    The best option is to web chat with Smarty Support and explain your mistake and ask if they can please help you.