Forum Discussion

Christia_772958's avatar
Christia_772958
SMARTY Rookie
18-05-2024

Over the past 3 weeks my connectivity is aweful

Recently... My ability to text or make calls is aweful . It's is not resolving and doesn't seem to be a temporary situation . What can I do because talking to a human seems to be impossible . There is no use being value for money if I cant make calls or text . Any suggestions 

1 Reply

  • JodieC's avatar
    JodieC
    SMARTY Moderator
    18-05-2024

    Hi Christia_772958 

    Thank you for reaching out to our SMARTY community forum! 

    I am sorry to hear about your recent experience with our network! 

    You can check for any outages in your area by using our network status checker, please see here:

    Network status checker | SMARTY

    If you would like us to look into this for you, please reach out to our webchat team for more information:

    https://smarty.co.uk/contact

    I hope this helps! - Jodie