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JulieCha_854294's avatar
JulieCha_854294
SMARTY Pioneer
15-08-2024

Over payment

I have been over charged again this month on my auto repayment . 

Auto-Renew

2 Replies

  • davidne_3759567's avatar
    davidne_3759567
    SMARTY Pioneer
    22-06-2026

    over paid for july as i am switching?

  • MSF's avatar
    MSF
    SMARTY Guru
    16-08-2024

    JulieCha_854294  So, that's either because you have chosen the wrong plan or because a special offer price has not been applied.

    Start by checking your account dashboard to see what plan you have. If you think the price is wrong, have a web chat with Smarty Support team so that they can put it right for you.