Forum Discussion
Orr in to Smarty issue
On Thursday morning of last week 22 June I activated my Smarty sim and initiated the number transfer from Vodafone to Smarty. The port in to Smarty has not been completed and yesterday Vodafone confi...
ErrolWa_2100598 OK, I see now! Indeed strange, but if it does not complete as per that message, you should raise a complaint.
Hope all goes well and complaint not necessary!
I have raised a complaint as the switch still has not been completed. I was told that smarty was waiting for some files from Vodafone (my old provider) but Vodafone insists they’ve completed the port out…
Hello ErrolWa_2100598 . always difficult to know which explanation is the right one! At least you are not being ignored and the matter is in hand. If the port date has been exceeded, you may be in line for some compensation I suppose.
