Forum Discussion
KeeganB_2037614
09-05-2023SMARTY Pioneer
Old number transfer
Hi
when will my old number transfer? I set my phone up on Saturday when my SIM card arrived
1 Reply
- MSFSMARTY Guru09-05-2023
Hello KeeganB_2037614 . Full details are here: https://help.smarty.co.uk/en/articles/7019273-keeping-your-number
Transfer doesn't take place over weekends or bank hols. Effectively, today was the first day of the process (if you requested it) and it should transfer by 5pm tomorrow.
You should be given a date for the transfer when you complete the online form.
Hope this helps.