Forum Discussion

Marzhan_2009427's avatar
Marzhan_2009427
SMARTY Pioneer
01-02-2026

Old number activation

Hello all! I want to return my old number after 2,5 years not using it. Is it possible? My account works, I can access it but SIM doesnto work anymore. I want to order a new SIM with my old number to Switzerland if it is possible amd before that to use e-sim?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    03-02-2026

    Marzhan_2009427​ A sim is dectivated after a total of 220 days without any purchase. The number is later recycled, so you won't be able to get it back now.

    Youccan buy a new sim (and esim) but it will have a different number.