Forum Discussion

AgnesCa_3287681's avatar
AgnesCa_3287681
SMARTY Pioneer
26-03-2025

Number Transfer

When I ordered my new smarty sim, received today. I provided my PAC  to retain my existing number at time of order, how long does this take to after I have activated my Smarty sim to transfer. Thanks 

 

 

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    26-03-2025

    AgnesCa_3287681  When you ordered the transfer, you should have seen a date for that port in operation.

    You would also expect an email.

    Usually, the process is completed by the end of the next business day (weekends do not count).

    • AgnesCa_3287681's avatar
      AgnesCa_3287681
      SMARTY Pioneer
      29-03-2025

      Sorry for the delay in responding. Thank you, yes number ported now. 

      • Michell_3480715's avatar
        Michell_3480715
        SMARTY Rookie
        23-07-2025

        How long did it take please? Iam still waiting and when I look the transfer date gets further away and in the meantime Ive received another sim card? Obs I wont activate this!