Forum Discussion

MikeJam_2098178's avatar
MikeJam_2098178
SMARTY Rookie
07-06-2023

Number switch

How long does it take transfer your old number to the smarty sim . I've been waiting since 4pm on Tues 

2 Replies

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    08-06-2023

    You should have had both an email and a text message with your porting date.

    The details will also be in the Smarty app.

    I myself ported my number to Smarty last Friday, 2nd June, and my number successfully ported across on Monday of this week, 5th June, around 11 AM.

    I also received both an email and a text message telling me that my number had successfully ported across to Smarty.

  • MSF's avatar
    MSF
    SMARTY Guru
    08-06-2023

    MikeJam_2098178  When you applied to move the number, were you not given a date for the transfer? Normally, if you order before 5pm on a working day, you should expect it to happen by 5pm on the next working day