Forum Discussion

JoanneL_3054159's avatar
JoanneL_3054159
SMARTY Pioneer
22-11-2024

Number not registered to my phone

Hi I am new to Smarty and keeping my old number, this has now been sorted and transferred over. I have a message from my phone telling me number isn’t registered to my phone. It’s the same for my daughter as well. What does this mean? 

thanks 

3 Replies

    • JoanneL_3054159's avatar
      JoanneL_3054159
      SMARTY Pioneer
      23-11-2024

      Hi  we both have IPhones. Thanks 

      • Unitysounduk's avatar
        Unitysounduk
        SMARTY Commentator
        23-11-2024

        JoanneL_3054159 

        Try manually setting the network to smarty in settings 

        You could also reset your network settings 

        I take it your not able to make or receive calls or texts or use data