Forum Discussion
DavidTr_1881840
08-03-2023SMARTY Pioneer
Not Recieving calls
Hi. I ported my number from sky about 4 hours ago.A went well.Have conformation email. All perfect outgoing calls text etc but cannot receive any calls? I have tried rebooting but no luck
- 08-03-2023
It could be a split-port DavidTr_1881840. Have you tried:
- Network reset your handset?
- Removing the SIM card, turning OFF the handset for at least 30 minutes, before putting the SIM back?
Otherwise, you might need assistance from the support team via online web chat:
https://smarty.co.uk/contact/The agents work 8am - 8pm daily.
Chalkychap
08-03-2023SMARTY Trendsetter
It could be a split-port DavidTr_1881840. Have you tried:
- Network reset your handset?
- Removing the SIM card, turning OFF the handset for at least 30 minutes, before putting the SIM back?
Otherwise, you might need assistance from the support team via online web chat:
https://smarty.co.uk/contact/
The agents work 8am - 8pm daily.
MartinP_2389456
13-11-2023SMARTY Pioneer
Excellent answer. I had same problem reset network settings then it worked correctly Chalkychap thank you