Forum Discussion
Not Recieving calls
Hi. I ported my number from sky about 4 hours ago.A went well.Have conformation email. All perfect outgoing calls text etc but cannot receive any calls? I have tried rebooting but no luck
It could be a split-port DavidTr_1881840. Have you tried:
- Network reset your handset?
- Removing the SIM card, turning OFF the handset for at least 30 minutes, before putting the SIM back?
Otherwise, you might need assistance from the support team via online web chat:
https://smarty.co.uk/contact/The agents work 8am - 8pm daily.
5 Replies
I'm getting the same issue regretting joining these already should have went with voxi or giff gaff
Is your dashboard showing correct number? Isyour number correct in phone settings?
It could be a split-port DavidTr_1881840. Have you tried:
- Network reset your handset?
- Removing the SIM card, turning OFF the handset for at least 30 minutes, before putting the SIM back?
Otherwise, you might need assistance from the support team via online web chat:
https://smarty.co.uk/contact/The agents work 8am - 8pm daily.
Excellent answer. I had same problem reset network settings then it worked correctly Chalkychap thank you
Good old me too post. Ported over from BT today, but not getting any SMS through.
