Forum Discussion

xYorYx's avatar
xYorYx
SMARTY Maverick
09-12-2023
Solved

Not receiving 2FA texts after porting

Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. Af...
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Porting
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  • MSF's avatar
    MSF
    09-12-2023

    xYorYx Does this apply to all text messages, or is it linked to short-code texts? The problem is that Smarty does not support short-code text service.

xYorYx's avatar
xYorYx
SMARTY Maverick
09-12-2023

Yes I am in the UK. Is there any information when/if they will add short texts?

MSF's avatar
MSF
SMARTY Guru
09-12-2023

xYorYx Unfortunately not. This topic rears its ugly head quite frequently and the answer is always "we're working on it" or words to that effect.